App features

My BTA mobile app features that will make your daily life easier:
Everything in one place

Manage all your insurance policies in one place.

Claims

Submit new claims and upload evidence in just a few quick taps.

Direct Support

Message our customer service experts using the built-in messaging tool.

Pay the bills

Manage your policy payments with ease—make payments and track them in one place.

Buy & Renew

Easily purchase new policies or renew existing ones on the go.

Tailored offers

Unlock exclusive, personalized insurance deals and discounts created just for you.

Use insurance services

Apply for roadside assistance
Use diagnose.me service for a second expert opinion on your diagnosis
Order replacement car if your car is out of use after accident
Download app
28%
Claims submitted via the mobile app.
150k+
App downloads across the Baltics
17 min
Our fastest claim payout yet
24/7
Customer support in the mobile app.

Why Minu BTA app users love it

Agne

I really like that all the information is available in the app, and there’s no need to search elsewhere for policy details, expiry dates, and other information anymore.

Eva

It’s very convenient to make monthly payments in the app. I can easily keep track of what has been paid and what still needs to be paid.

Sandra

Super-fast claim payouts. I usually receive the money on the same day I submit the documents.

Toomas

While traveling, I realized I had forgotten to purchase travel insurance. At the airport, I bought it through the mobile app — quick and convenient.

Moonika

When I received a serious diagnosis, I was left with many questions and uncertainties. Through the Diagnose.me platform, I was able to get an assessment from a leading international specialist in addition to my local doctor's opinion. It gave me peace of mind and confidence that I was on the right path with my treatment

Useful info on the go

Contact BTA customer support directly through the app
Receive notifications about claim decisions
Be the first to hear about exclusive offers and promotions
Download app

How to submit a claim?

1

Open the app

Download and open the Minu BTA app on your smartphone.

2

Start a claim

Tap on "Claims" and select the "Register new claim" option.

3

Fill & submit

Pick your insurance type, fill in the quick form, and we will contact you soon!

Purchase and review insurance

Purchase or renew policies quickly and easily.
Make payments conveniently in the mobile app.
Keep track of policy expiry dates and invoice payments.
Download app

Frequently asked questions

In the BTA mobile app, you can manage your insurance policies, access policy details, submit claims, purchase new policies, pay policy invoices, and contact BTA customer support if you have any questions or need assistance.

Yes.

Both existing BTA insurance customers and those who wish to become one.

On the home screen, tap on the “Claims” section, then “Submit new claim”, select the insurance policy (e.g., “KASKO”), and follow the steps to fill in the required information until the final step, where you submit the claim.

You can get help in the mobile app by tapping “Menu” on the home screen, then “BTA contacts.” Three contact options will appear: email, phone number, and the option to start a conversation via WhatsApp. Choose the most convenient method and contact BTA to receive assistance.

Yes.

Yes.

Android, iOS

Minu BTA app download

Manage policies and file claims in seconds. Download the My BTA app from your preferred store and stay in control anytime, anywhere.
AppStoreAppStoreGoogle PlayGoogle PlayAppGaleryAppGalery

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