Use insurance services
Why Minu BTA app users love it
Agne
I really like that all the information is available in the app, and there’s no need to search elsewhere for policy details, expiry dates, and other information anymore.
Eva
It’s very convenient to make monthly payments in the app. I can easily keep track of what has been paid and what still needs to be paid.
Sandra
Super-fast claim payouts. I usually receive the money on the same day I submit the documents.
Toomas
While traveling, I realized I had forgotten to purchase travel insurance. At the airport, I bought it through the mobile app — quick and convenient.
Moonika
When I received a serious diagnosis, I was left with many questions and uncertainties. Through the Diagnose.me platform, I was able to get an assessment from a leading international specialist in addition to my local doctor's opinion. It gave me peace of mind and confidence that I was on the right path with my treatment
Useful info on the go
How to submit a claim?
Open the app
Download and open the Minu BTA app on your smartphone.
Start a claim
Tap on "Claims" and select the "Register new claim" option.
Fill & submit
Pick your insurance type, fill in the quick form, and we will contact you soon!
Purchase and review insurance
Frequently asked questions
In the BTA mobile app, you can manage your insurance policies, access policy details, submit claims, purchase new policies, pay policy invoices, and contact BTA customer support if you have any questions or need assistance.
Yes.
Both existing BTA insurance customers and those who wish to become one.
On the home screen, tap on the “Claims” section, then “Submit new claim”, select the insurance policy (e.g., “KASKO”), and follow the steps to fill in the required information until the final step, where you submit the claim.
You can get help in the mobile app by tapping “Menu” on the home screen, then “BTA contacts.” Three contact options will appear: email, phone number, and the option to start a conversation via WhatsApp. Choose the most convenient method and contact BTA to receive assistance.
Yes.
Yes.
Android, iOS