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Contact information

Phone call / Viber

+372 5 68 68 668

Email us

bta@bta.ee

Claims related info

kahjud@bta.ee

Other channels

Request callback

Customer service is available Monday to Friday from 8:30 AM to 5:00 PM.

To use the car assistance service, call +372 5 68 68 668.

On weekends and weekdays from 5:00 PM to 8:29 AM, customer service for travel-related incidents is available only in English or Russian.

Contacts of sales staff:

Evelin Jürgenson

evelin.jurgenson@bta.ee, +372 6 86 80 27

Jelena Makarjeva

jelena.makarjeva@bta.ee, +372 6 86 80 34

Žanna Martšenko

zanna.martsenko@bta.ee, +372 6 86 80 36

Apply for a call from BTA

If the phone line is busy and you cannot wait for a representative to become available, or if you prefer us to contact you at a specific time, please request a call through our website. We will call you back as soon as possible or at a time that suits you during our business hours (Mon-Fri 8:30 AM–5:00 PM).

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