Contact information

By contacting us, you can:

• receive a comprehensive information about BTA and insurance services,
• obtain all types of insurance policies quickly and easily and make payment for a policy even during the telephone conversation,
• find out the expiry date of the policy, insurance terms and conditions and options of use,
• get advice about what to do in a case of occurrence of an insured event,
• make an insurance claim,
• in some cases, receive insurance indemnity even during the telephone conversation,
• call the BTA Assistance service to the road traffic accident site,
• find out information about points earned under the customer loyalty programme and ways to make use of them.

We can send the information you need, such as address, business hours and telephone number a particular BTA Customer service centre or a contractual partner institution under healthcare insurance, in an SMS. You may find it particularly handy if you, say, are driving a car and cannot take down the necessary information.