What to do in the event of an accident?
1
Seek medical advice. When registering for a doctor's appointment, be sure to say that you have BTA health insurance.
2
Obtain supporting documents for expenses.
3
Register the claim either through the mobile app or in our e-office
4
We will review your case within a few business days and notify you of the decision
Additional information and damage documents
All information can now be easily found on your smartphone. Download the mobile app to keep track of your insurance products and limits used or report a claim.
Make sure the documents you submit contain the following information:
service provider, service recipient, service name, quantity, price, date of provision.
Register your claim through the mobile app so that we can review your case as soon as possible. If the app cannot be downloaded, you can also apply in our e-office.
